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Star Lena Reedy
UX Researcher
Skills
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Usability Research
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Stakeholder Interviews
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Heuristic Usability Reviews
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Expert Evaluations
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User Testing​
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User Surveys
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Competitor Reviews / Benchmarking
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Personas
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Heatmap Analysis
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Tree Testing
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Card Sorting
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Desirability Testing
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A/B Testing
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Strategy​ & Planning
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Ideation & Mockups
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Execution & Reporting
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Data Analysis
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KPI Tracking Strategy​
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User Behavior Analysis
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Conversion Rate Optimization
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Strategy & Direction
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Program Development
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Planning & Execution
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Business Process & Management
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Process Development
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Cross-Functional Collaboration
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Facilitation
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Continuous Improvement
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