Skills

 

  • Usability Research 

    • Stakeholder Interviews

    • Heuristic Usability Reviews

    • Expert Evaluations

    • User Testing​

    • User Surveys

    • Competitor Reviews / Benchmarking

    • Personas

    • Heatmap Analysis

    • Tree Testing

    • Card Sorting

    • Desirability Testing

  • UX Design

    • Strategy & Direction

    • Design Thinking

    • Prototyping

  • A/B Testing

    • Strategy​ & Planning

    • Ideation & Mockups

    • Execution & Reporting

  • Data Analysis

    • KPI Tracking Strategy​

    • Clickstream Analysis

    • Funnel Analysis

    • User Behavior Analysis

  • Conversion Rate Optimization 

    • Strategy & Direction

    • Program Development

    • Planning & Execution

    • Thought Leadership

  • Business Process & Management

    • Process Development

    • Project Management

    • Cross-Functional Collaboration

    • Facilitation & Mentoring

    • Continuous Improvement

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© 2019 Star Lena Reedy, UXC